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Open Your Privacy Controls

Your privacy settings sit close to account setup, wallet checks, and device access so you can see how we use data before you jump into the lobby.

Account data useCookie choicesDANA and QRIS recordsDevice access checks
agam69slot Open Your Privacy Controls
CONTACT PATHS

Open A Privacy Request

Fast privacy help starts with the channel you already use for account access. We handle privacy questions through live chat, WhatsApp, and email, with Indonesian account support available daily from 09:00 to 23:00 WIB. For identity checks, we may ask you to confirm the phone number, email, or payment reference already tied to your account before we discuss or change personal data.

Team online

Live chat

Use live chat from the account menu for quick questions about cookies, device sessions, or profile data. Our team may ask you to confirm your registered email before discussing private account records.

WhatsApp

WhatsApp support is useful when you need to attach a QRIS receipt or payment screenshot for a privacy-linked wallet question. We use the attachment only to match the account record you ask about.

Email

Email suits deletion, correction, and data access requests because it leaves a dated trail. Send your registered email, account name, and the specific privacy action you want us to check.

DATA CARE

Browse Our Data Handling Steps

Privacy handling is tied to real account operations, not a hidden back-office process.

Account setup

When you open an account, we store the details you submit, such as username, phone number, email, and password security…

Payment references

DANA, OVO, GoPay, QRIS, and bank transfer records are stored as transaction references, timestamps, and matching status.

Cookie choices

Cookies help keep you signed in, remember language display, and measure page errors.

Device sessions

We record device type, IP signal, and session time so you can spot unfamiliar access.

Retention periods

We keep account and payment records only for operational needs, dispute checks, security alerts, and requirements where local law permits.

Change requests

You can ask us to correct your email, phone number, or profile details after identity checks.

Check Common Privacy Questions

These answers focus only on how we handle your personal data, payment references, cookies, account access, and privacy requests. If your question involves a specific login, DANA receipt, OVO reference, GoPay status, or QRIS match, contact support with the account email so we can check the right record without exposing data to the wrong person.

We collect the details you enter, such as username, phone number, email, password security data, and account timestamps. We also record device and session signals to help protect your login access.

We store transaction references, receipt status, timestamps, and matching results, not full private wallet access. These records help us answer payment-related privacy questions and confirm which account a transaction belongs to.

Open Profile > Account to check editable details such as email or phone number. If a field is locked, contact live chat, WhatsApp, or email and complete the identity check we request.

Yes, you can send a deletion request by email or support chat. We first check account ownership, wallet status, and any records we must keep where local law permits.

Cookies keep your session active, remember display choices, and help us find page errors. You can clear browser cookies at any time, but you may need to log in again afterward.

We record device type, IP signal, and login time so unusual sessions can be checked. Visit Profile > Security > Devices, remove access you do not recognise, then contact support.

Use email for a dated privacy complaint, or start with live chat if you need help preparing the request. Include your registered email, account name, and the data issue you want checked.